Let’s Talk Shop with Denise and Corina

Mastering Employee Engagement: Effective Check-ins and Staff Meetings

In this episode of "Let's Talk Shop with Denise and Corina," the hosts dive into the significance of regular check-ins with team members to foster open communication and build trust. They discuss the importance of distinguishing between individual and organizational goals, emphasizing empathy and constructive criticism without turning these sessions into therapy. Both hosts share personal experiences and challenges in maintaining consistent check-ins and staff meetings, stressing their impact on workplace culture. They recommend starting with quarterly check-ins and adjusting to individual preferences for more effective engagement. The episode also covers the need for businesses to evolve their systems as they grow and the role of management in cultivating a positive environment. As they conclude, both Corina and Denise invite listeners to submit future topics, highlighting the importance of community input.

Silence is Golden: Mastering Client and Employee Communication

In this episode of "Let's Talk Shop with Denise and Corina," the hosts delve into effective communication strategies for grooming business owners, focusing on avoiding over-explaining and over-apologizing in client interactions. They underscore the importance of providing clear, definitive options to clients to maintain control and prevent scheduling conflicts. Emphasizing the value of comfortable silence, they advise allowing both clients and employees time to process information. The episode also touches on the need for direct communication with employees to avoid passive behavior and build trust through regular check-ins. Denise and Corina highlight the significance of changing one’s negative mindset and approaching business challenges with a positive, assertive attitude.

Mistakes Matter: Fostering Trust and Growth in Leadership

In the latest episode of Let's Talk Shop, the friendly and candid duo, Corina and Denise, tackle the imperfect aspects of the grooming business with their laid-back charm. They delve into the importance of embracing imperfection, emphasizing how a supportive environment can transform mistakes into valuable learning experiences. The hosts share their personal updates, with Corina discussing a trust experiment and Denise gearing up for her trip to Tacoma. They recount fond memories and lessons from Groom Expo West and express excitement for their upcoming adventure to the stunning landscapes of Alaska. Throughout the episode, the duo maintains a casual and inviting vibe, inviting their listeners into a conversational space filled with authentic stories, laughter, and practical insights from their own experiences in the dynamic world of grooming.

Scaling Up: The Pet Grooming Business Life Cycle

Welcome to “Let's Talk Shop with Denise and Corina," where today we'll be chatting with the entrepreneurs behind a thriving pet grooming empire, Dr. Molly and Todd Roland. They've mastered the world of mobile grooming, a high-end salon, and a snug boarding kennel.
In this episode, we're zeroing in on the success of carving out niche services, the strategic moves behind business diversification, and the necessity of evolving with economic trends. Denise shares her leadership challenges, and Corina reveals her take on empowering her team and her goals for the future.
As we talk shop, Todd and Molly share their contrasting ambitions— from building wealth through real estate to creating a business that virtually runs itself. Get ready for a conversation filled with insights, personal revelations, and strategic gems.
It's all about ambitious dreaming and thoughtful planning on today's episode of "Let's Talk Shop with Denise and Corina" – you won't want to miss it!

Navigating Team Dynamics with Intention and Care

Welcome to "Let’s Talk Shop with Denise and Corina," where today we're cracking the code on team building with a twist. In this episode, we dish out the deets on how to knit your team close with activities that break the mold, like pub trivia and escape rooms. Join us as we rave about the magic of personal touches—a thank you card here, noting a pet's name there—proving it's the small things that make a big impact. We share our own wild tales of bonding on the high seas and discuss why a structured approach to caring doesn't mean it’s insincere. It's all about making team events personal, meaningful, and a whole lot of fun. So tune in, relax, and let’s get real about turning your team into a tight-knit family, one unexpected adventure at a time.
 
Alaska Cruise info: https://travelbrilliant.net/mbg/barkleighs-pet-pro-cruise-alaska/
Book links:
Unreasonable Hospitality- https://a.co/d/9IWj5eO
Black Box Thinking- https://a.co/d/ba5mmrl 
 
 
 

Just Say No To New Year Resolutions

Hey there, and welcome to "Let's Talk Shop with Denise and Corina." In today's episode, we're digging into the realities of business growth and sustainability. Denise opens up about the challenges of rapid expansion, while Corina tackles the tightrope walk of offering discounts and managing rising employee costs.
We've got some fun in store for future episodes, including a unique live recording from the Royal Caribbean's Radiance of the Seas—expect big things!
We'll share insights on holiday business management, COVID-19's impact, and debunking sensational news related to pet health. Plus, we discuss why embracing adaptability and celebrating small wins are critical for a successful business journey.
So, get ready for a concentrated shot of entrepreneurial truth and encouragement, all wrapped up in this latest episode of "Let's Talk Shop with Denise and Corina."

Social Media Etiquette for Groomers: What Not to Do

Hey, everybody! It's another episode of "Let's Talk Shop with Denise and Corina," and we've got a juicy one today. We're dishing out the dirt on handling those after-work client calls and why airing dirty laundry on social media is a big no-go.
We'll also dive into keeping things sleek and professional without sacrificing our personal touch, and how to choose the right salon setup for you. Plus, we're sharing our own tales of woe and feedback fiascos, and why chatting it out (the old-fashioned way) is sometimes the best fix.
Forget venting to the void—let's keep our private chats private and our business ones professional. And because we're about that fun life too, we're hyped to share some cool details on our Alaskan retreat, complete with podcasting from the high seas!
On the nitty-gritty side, we're rethinking no show fees and policies that'll keep up with the times and respect the clock. Throw in a dash of holiday health-consciousness and a tease for our upcoming cruises, and you've got a full plate.
So, pull up a chair, tune in, and chill out with us. It's about to get real on Let's Talk Shop. Let’s go!

Hanging with the Podcast Pros: The Traveling Groomers Crossover

In this special episode of Let's Talk Shop, Mary Oquendo and Chris Bear Anthony invited Corina and Denise to be apart of a crossover episode. Please join us on our entertaining journey into the topics of customer service, continuing education, personal growth with coaching, and a humorous segment of "would you rather"!

Keeping Salons Shipshape During The Busy Holiday Season

Welcome back to Let's Talk Shop with Denise and Corina! In today's episode, we're diving into all things holiday prep for salons. With November and December being the busiest times of the year for salons, especially around Thanksgiving and Christmas, we're sharing our expert tips and experiences to help you navigate this season successfully. Join us as we discuss the unique challenges of cat grooming services during this time and how we pivot to focus on other areas. We'll cover everything from maintaining equipment and efficient workflows to avoiding changes that can disrupt your salon's operations. Denise will share her experience of avoiding holiday peaks and striving to maintain regular business during December, while Corina opens up about her previous peaks and valleys in sales and her new focus on consistent monthly income. Discover the secrets to keeping your sanity intact and your budget on track as we dive into strategies for scheduling, offering extra work hours, and handling the Black Friday madness. Plus, we'll spill the beans on our plans for partnering with the Buffalo Animal Shelter and our exciting donation drive happening throughout the holiday season. And of course, we'll touch on the importance of community presence, generating traffic, and building brand loyalty during Black Friday and Small Business Saturday. We'll discuss the advantages of offering nail trims in a grooming salon compared to vet clinics and how it can attract new customers to your business. So grab your headphones and tune in to Let's Talk Shop with Denise and Corina as we bring you the latest insights and strategies for holiday prep in the salon industry. Let's get started!

Cultivating a Healthy Salon Culture: The Importance of Setting Boundaries

In this episode of "Let's Talk Shop with Denise and Corina," we dive into the complexities of workplace dynamics and the importance of setting boundaries. We share our personal experiences of dealing with appropriate employee/employer relationships and the repercussions of failing to establish clear guidelines. From toxic gossip to mismanaged relationships, we explore the challenges faced by salon owners and their journey towards creating a healthy work culture. Join us as we uncover valuable insights and strategies for fostering a harmonious and productive environment. It's time to talk shop!
 
Here is a link to the Barkleigh Pet Pro Cruise info: https://travelbrilliant.net/mbg/barkleighs-pet-pro-cruise/
 
If you are interested in the Managing Toxicity seminar, please reach out to Denise at theambitiousgroomer@yahoo.com
 
Join like minded people at The Ambitious Groomer Facebook group: https://www.facebook.com/groups/theambitiousgroomer